Jess Ostroff Tyson is the proud Director of Calm at Don’t Panic Management, the first virtual assistant agency to embody a people-first approach to virtual assistant success. Since 2011, she’s been making matches between chaotic, overworked entrepreneurs and focused, calm virtual assistants. Offering services that span from administrative assistance to marketing support, she finds deep joy in making a difference through service. When she’s not speaking, writing, or researching productivity hacks, you can find Jess trying new recipes, tasting wine, searching for the next great music festival to attend, or playing with her son, Avery, and her labradoodle, Hummus.